To Request a Quote Call - 0845 603 6078

Product & Installation Guarantees

Set out below is the full Contractual text of our Guarantee:

Subject to the conditions set out below 1st Home Improvements Group Limited guarantees that the goods supplied will be free from inherent defects in materials and workmanship for a period of:

Supply Only

Softwood products 5 years * see below
Hardwood products 10 years ** see below
uPVC products 10 years
Aluminium products 10 years
Moving parts (locks, handles, hinges, spiral balances, sash cords, pulleys, fasteners, etc) 5 years
Sealed double glazed units 5 years
Supply & Installation
All as above in respect of materials and manufacturing workmanship and additionally in
respect of installation workmanship
10 years

Where timber products have been installed the Company shall not be responsible for minor swellings or shrinkage or for nominal defects that are cosmetic and do not affect the operational performance of the product.

Supply Only Products intended for use outside of the Area may require special reinforcing or finishing for Exposed Conditions (Wind-Loading) and Coastal Areas (Salt Spray/High Density Salt Atmosphere) and this should be brought to the attention of 1st uPVC Double Glazing prior to manufacture.

It shall remain the responsibility of the Customer(s) to maintain all products in compliance with the Companys' maintenance instructions.

The Company shall be under no liability and have no responsibility in respect of any defect arising from subsidence, heave or other ground movement, storm damage, fair wear and tear, shrinkage or expansion due to weather or atmospheric conditions, willful damage, negligence or neglect or the Customer(s) failure to follow the Companys' maintenance instructions, misuse, acts of terrorism, Acts of God, or alteration or repair of the goods by anyone other than the Companys' authorized representatives.

All guarantees are transferable to new owners without charge

* & ** Timber Grading

Timbers are graded as * "moderately durable" and ** "durable." The test for grading is to drive an untreated stake into the ground; if it takes between 10 & 15 years for the stake to rot and fall, then it is "moderately durable." If it takes between 15 & 25 years, then it is "durable." As the test is carried out with untreated timber that is in contact with the ground, it follows that properly treated and maintained timber in a normal situation will last for many more years.

Indeed, there are many thousands of both softwood and hardwood existing windows that are well in excess of 100 years old. in association with Quotatis Ltd

Contact Details: Tel 0845 603 6078 or use our Contact Form

For Suppliers and Installers of roofers, kitchens, bathrooms, double glazing, conservatories, driveways, garage conversions awnings in the following areas:

South East England ~ Bedfordshire, Berkshire, Buckinghamshire, Essex, Hampshire, Hertfordshire,
Kent, London, Middlesex, Oxfordshire, Surrey, Sussex, Isle of Wight,
South West England ~ Bristol, Cornwall, Devon, Dorset, Somerset, Wiltshire, East Anglia ~ Cambridgeshire, Norfolk, Suffolk
English Midlands ~ Birmingham, Derbyshire, Gloucestershire, Herefordshire, Leicestershire
Lincolnshire, Northamptonshire, Nottinghamshire, Shropshire, Staffordshire, Warwickshire, Worcestershire
North East England ~ Durham, Northumberland, Tyne & Wear, North, East, South, West Yorkshire
North West England ~ Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside.
Scotland ~ Aberdeenshire, Angus, Glasgow, Edinburgh, Dumfries & Galloway,
Fife Highlands & Islands, Perth & Kinross, Scottish Borders, Ayrshire
Wales ~ Clwyd, Dyfed, Gwent, Gwynedd, Mid-Glamorgan, Monmouthshire, Powys, South Glamorgan, West Glamorgan - Providing you with information, advice and window quote requests.
Submit an enquiry to find out more details on the latest Special Offers or contact us
by calling our local rate number 0845 603 6078.

Please note: All calls may be recorded or monitored for quality and training purposes.

Quotatis Ltd
Suite 1, Joseph King House, Abbey Farm Commercial Park, Horsham St Faith, Norwich, NR10 3JU
Tel: 08448 044 344 - International: +44 1603 899910 - Fax: 01603 899919
Registered in England 05643725
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© 1999 - 2010 Provided by Quotatis Ltd

FAX: 01603 899919